Method

PLANNING AND CONTINUOUS IMPROVEMENT

Our approach to service delivery has been developed over decades of combined service experience across many different clients, sectors and environments. We have extracted key learnings to ensure a reliable, cost effective and client-centric approach that results in the outcome you expect.

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MOBILISATION

Whether you want us to take over a full or partial incumbent workforce, or provide our own staff, we have the experience in mobilising hundreds of staff across multiple locations. Our method for transitions is proven and we take pride in being able to give clients confidence in what will be a seamless experience.

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OPERATIONS AND CONTINUOUS IMPROVEMENT

We always strive to improve ourselves and our operations. We utilise leading information technology solutions to record, audit, analyse and report on our service delivery. By combining our experience and expertise with hard data analysis, we are able to provide you with meaningful reporting that goes beyond the standard "tick-the-box" approach. This enables a true partnership in which efficiencies are achieved for mutual benefit.

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PLANNING

Proper planning is essential to ensure successful and cost-effective delivery of services. We can assist you in developing the scope of works and optimised periodic schedules to get you the outcome you expect within your financial parameters.

 

We draw on experience gained over many years of transitioning multiple sites that range from small to very large complexes within tight time constraints to ensure that your contract is efficiently delivered.

©2019 by Service Master Solutions

102 Derby Street 

Silverwater  NSW 2128

Head Office